Yay! I’m back in Singapore now. Well, technically at the point of starting to type this blog post, I am still on plane… about 25 mins to landing in Singapore.
I took Korean Air to Seoul this time round and gosh, I won’t make the same mistake again. Firstly, Korean Air got 3 out of 4 wheels damaged (the rubber part of the wheels) fall off. I realised it is significantly harder to drag the luggage around. But with all the stress from travelling and exploring the city alone (because my travel buddy wants to split up on our first few days), I only realised my 4th wheel has cracked. The rubber part looks like it is about to fall off as well. That was when I realised my luggage is badly damaged.
I was trying to find out how I can make a claim while trying to find out what replacement luggage I can get given that I have to change the hotel in 2 days.
In the end, I got myself a new Travel Mate luggage. Well, some brand that is unknown to me until I started googling on where I can buy affordable luggage in Seoul. I got it the day before I changed hotel and gosh, it was a right choice because I have to push it around in order to change hotel. It makes pushing luggage so much easier now. The downside? It’s expensive to get a new luggage in a foreign land, especially when TANGS Singapore is running a promotion on American Tourister luggages for approximately S$150.
With the help of the reception at my current hotel, I managed to call Korean Air and got the damaged baggage claim form. They got back to me and said will replace a new luggage for me (ah! If you only I found out earlier!)… Sadly, I already got a new luggage and requested for cash reimbursement instead. In the end, they said since I do not have the original copy of the receipt of my luggage (okay, now I know I need to keep the receipt of my luggage when I travel), they can only allow me to claim up to KRW100,000. That’s less than 50% of the luggage but it is still better than nothing. Here’s the twist. I need to collect it from baggage claim office before 9pm and by the time I found the counter, it is 910pm. So I didn’t manage to get it in the end and was advised by the Korean Air lady to contact the email and try to get it from Singapore office. Sigh, now I wonder how long this Korean Air drama will continue. I may not be able to get my reimbursement in the end.
The second part of the Korean Air drama is that I have to pay for additional baggage fees since they do not allow me to combine the weight limit along with my friend. The counter lady advised me to take out some stuff from the luggage so I have to last minute open my luggage to take out some stuff from my luggage and put it a check in bag which I always carry around. Oh, that is on top of another check in bag that I have. I miss Singapore Airlines at that point of time because I will have a larger baggage limit, I can check in more than 2 bags and lastly, I can combine the baggage limit with my friend.
The third part of the drama is when we have a delay of 1 hr and the pilots rushed through the flight and complete it within 5hrs. Most flights between Singapore and South Korea takes a minimum of 6 to 6.5 hrs. It is not safe to fly over the sea if there is an alternative to fly across land. Furthermore, we are flying across South China Sea (the disputed sea region). So my entire flight is mostly over the sea to save time. Despite a delay in boarding of 1 hr, because the pilots went for the faster but unusual route, the entire journey took 5 hrs. Luckily I landed safely and is back home safe and sound.