I wanted to send my Hermes Evelyne 29 bag for Hermes spa since I discovered a patch where it looks like I scratched it. I got a cheaper bag insert from Etsy (JennyCrafts) and I think it was not suitable so end up damaging my bag.
I called Hermes customer service hotline to make appointment with my SA since I don’t have his mobile number. Then he whatsapp me back and I scheduled my appointment on the same day (22 February 2021).
I went in and he advised against sending it for spa. Well, I went back in December 2020 and asked about the Hermes spa pricing and it was S$385. He seems ok for me to send it in. Now the prices have increased to S$405 and he said it looks brand new to him and perfectly fine. I listened to his advice and decided not to send it in. It will take 6 months for it to be cleaned/checked anyway. In the end, I opt for buying a twilly to try to cover the patch up. I should have bought a twilly last year before the price increase. It was S$260 previously and now due to price increase, it is S$280. Oh well. There aren’t many choices for twilly too. I opt for the Jungle Love rainbow collection (red twilly) instead.
I also asked to look at some calvi and bastia. There aren’t many calvi card holders to choose from but there were many bastia coin pouches to pick. I have always love their bastia designs. In fact, I wanted to ask Eunice to help me buy during her staff sale when she was still working at Hermes. She has never seen bastia available in staff sale so I didn’t manage to get any bastia before she left Hermes. I was thinking that since I always like the design and I foresee myself buying one in future anyway, I decided to just pick one I like in the store on the day. I picked the Chevre Chamkila leather one in a brown shade. Because of the leather type, it costs S$440 for the bastia.
Yes, very expensive purchases made at Hermes when I only went there with the intention to send my bag for Hermes spa.