Categories: Personal life, Rants, Shopping, Technology
I had the most facepalming customer service experience with Watsons.
Well, basically I want to buy my essential stuff like toothpaste, toothbrush, etc from Watsons online store when they are having 12.12 sale. It turns out that their cart automatically added Whisper sanitary products into my cart and I couldn’t check out because it has too many Whisper sanitary products which I do not need. I suspect it’s because of the “Buy 2 Get 1” promotion that Whisper is having and Watsons e-store can’t handle it properly. Really bad error handling and user interface too, given that I cannot remove any Whisper items without it automatically adding more items to make it in multiples of 3.
So I dropped them an email which they didn’t reply. Fortunately they replied to my Facebook messages. After asking them for 2 days, they still couldn’t remove my Whisper items in my shopping cart. I’m concerned if I can still use the “1212BEST” promotion code (S$32 off for purchases above S$120) that is for 12.12 sale and the customer service person just reply, yes you can still use it. We just checked it. After the second day of waiting, the items are still not out of my cart and now the promotion code is not working.
Oh, the funniest part in the whole conversation is not about me missing the promotion. It’s more about adding 6 Whisper sanitary products in my cart – basically 9 to 12 months supply of sanitary products (because each packet has 14 to 24 pieces of sanitary pads). Seriously, who ever buy so much sanitary products at a go? Oh, in order to remove the items in my cart, they asked me for my userid then my password. Seriously, you need my password just to remove the items in the cart?
That really got me concerned if this is how they operate. So I emailed their DPO (Data Protection Officer) to ask what personal data they collected from me and how do they protect my data. Let’s see if they will reply me.
Now the really sad part? I have to go to the physical stores to get my essentials now and carry all my items back by myself. No shipping of items at my doorstep anymore…
Categories: New stuff, Shopping, Technology
Yay after many years of pondering, I finally got myself the Canon Selphy printer! Hehe I have been thinking of getting it since CP900 but I went for Instax Share SP-2 printer (back in May 2017) instead. Now I got myself the photo printer from Canon Selphy series and can print my own 4R photos! I still need to figure out how to print it out nicely since it gets cropped at the side if I set it to print as Borderless.
Photo quality is close to the kind of photos you print in photo shops. The Border printing mode allows me to print it as a nice postcard which is quite pretty! I foresee myself printing awesome photos for my family and friends, oh of course for myself too.
This is going to be my last gadget purchase for this year since I pretty gotten everything that I want. Well, I decided not to get the new iPad Pro (with Face ID). I still love my current iPad Air 2.
Categories: Love, Music, My violin, Personal life, Rants, Technology
Rui Yun got new iPhone XS and I took a look at it when I met her to go for mooncakes shopping. The portrait camera is nice but I think the bokeh is a bit too fake. Definitely not something that I would spend more. Furthermore, I don’t like the idea of Face ID too.
I’m happy with my iPhone 8 Plus and hope that it will last for a long time…
I think I overpractise today. My finger is feeling very tired and weird. I hope I don’t injure it again. Shall rest more tomorrow.
Oh, and Chin Hau is back from his business trip to Beijing. Whee! I get to see him after a week’s break. Oh that reminded me of our conversation on the new iPhone XR, XS and XS Max. Basically he was describing it as the new processor that is 7nm apart from source and drain (the mosfet in the new processing chip in the new iPhones). Oh things that my technical boyfriend would say and I wish that I don’t understand it at all. I really don’t like mosfet back in undergraduate days…
And it’s Mid Autumn Festival today (it has past 12 midnight now). Happy Mid Autumn Festival to those who celebrate it.
It is funny how I only realised that I got a new Instagram post on @thetreblestory when I saw it from my other Instagram account. Yeah, the posts on @thetreblestory and @lihotography are scheduled automatically and sometimes I forget all about it… until I saw it from another Instagram account.
Well, why do I want to post so much on @thetreblestory? Cause I do not have so space on my host server and didn’t want to host my photos on places like PhotoBucket. So I decided to do it over Tumblr and Instagram.
Oh, another first world problem that I face is when I got too many photos to upload. When all these photos got uploaded, it’s tedious to bring them on ViolinStar.NET. What a first world problem. Maybe I should take less photos…?
How do you guys deal with space constraints for your web site?
Categories: Altosome, Insights, School life, Technology, Work
I was thinking of posting on Altosome but realised that the blog post got a bit personal and thought it might be better to post it here instead.
Looking back at what I have done since last July (July 2017) till now…
Firstly, I started reading up on cryptocurrencies and the craze around it. I went for the NUS Summer School programme on Cryptocurrency and got an in-depth understanding about it from Assistant Prof Prateek Saxena.
Then I went on to explore the wonders of Machine Learning. That include both statistical classifiers and neural networks. Not to forget the unsupervised classifiers too!
On the academic research side, I started my own research in the field of Intrusion Detection using Machine Learning techniques. Yeah, it is a marriage of Intrusion Detection and Machine Learning. Perhaps it is more of an arranged marriage between 2 popular fields in tech space rather than a love marriage. Haha.
Other than being a postgrad student in Information Security, I have made a step forward in the career as an Information Security Professional and joined Uber Security team. Although it was short-lived, it is still a significant step forward and I have learn so much within a span of 3 months.
So what is my next adventure? I’m joining another organisation (no prizes for guessing it right) and doing something under the Security organisation.